Now that you have made your purchase, we want your day to be special and worry free. The following is provided to inform you about your order...
We agree to order the merchandise listed on the corresponding invoice in the size, color, and material you have requested. It is important to note that the size you have ordered (when applicable) is a standard size and is not custom made to your measurements. Since most bridal wear is constructed to fit many different shapes and sizes, do not be alarmed if your dress appears large during your first fitting, it is absolutely normal. You agree that you have reviewed with your consultant the manufacturer's size range chart and wish for us to order the size listed on the corresponding invoice. Also note that alterations are by appointment only. Alterations are usually necessary and result in an additional charge. Alteration charges are not included with the purchase of a gown, unless otherwise stated on your invoice. Merchandise must be fully paid for prior to any alterations being started. Appropriate undergarments and shoes, which can be purchased through our store, must be worn to all fittings. Two to three fittings may be required to properly alter your gown.
In the event that your affair is cancelled, merchandise must be paid for in full and picked up by the original wear date. It is understood that all non-cancelled merchandise must be paid for in full and picked up by the original wedding date. All merchandise not picked up by the original wedding date becomes the property of the store and will be subject to immediate sale. In the event that the wedding is postponed the balance is due by the original wedding date.
We recommend that you order your wedding gown at least six months prior to the date you expect to use it. Bridesmaids should be ordered at least three to four months in advance. You can usually expect your merchandise to arrive one to two months before the wedding date depending upon when the order was placed. It is important to note that shipping dates are a rough estimate provided by the manufacturer. Please understand that we cannot be responsible nor make amends for actions which occur outside of our control (i.e. manufactures delay, and/or dye variance). Stock and clearance merchandise is sold "as is" and may not be returned or refunded for store credit.
Any order requiring less than this period of time is considered a RUSH ORDER. Delivery is guaranteed for the given wear date at this time.
We will notify you upon arrival of your merchandise. We recommend you start alterations 6-8 weeks before your wedding
Any agreement made between the customer and the consultant must be stated on your invoice.